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What To Look For In Golf Cart Repair Near You

Part of being a golf cart owner is the realization and the fact that at times your golf cart will break down.

Unfortunately, these fixes cannot all be done on your own, and sometimes you will need a golf cart repair shop.

There are golf cart repair shops located all over the country.

Some of these shops are better than others.

In this guide, we will give you some ideas of what you should look for in a golf cart repair shop.

 

Customer Service

Potentially one of the most important things to look for in a golf cart repair shop is their level of customer service.

If you call to find out about their services and you can’t get a call back, this is not a good sign.

What will happen when your cart is ready to be picked up, will they even let you know.

Overall you will want to choose a golf cart repair shop that has professional communication.

When you schedule an appointment to bring your cart in, you should get an email or a text reminder.

These are not tricky systems for a golf cart repair shop to set up.

It’s only fair to offer this type of service to their customers.

Overall you will want to make sure that the golf cart repair shop has a friendly demeanor as well.

Although you may want to think about it, if something goes wrong, you have to consider who you will be dealing with to straighten things out.

Although it can be hard to determine how good a company is at customer service, you can find lots of information on the internet.

Look for reviews, talk to your friends who also own a golf cart, and see what their experience has been.

 

Training and Professionalism

Some golf cart repair shops are started by people that became very good at repairing their cart and wanted to help others.

Other golf cart repair shops are owned by high-level professional mechanics.

Overall fixing a golf cart is not as complicated as fixing a car.

Most golf carts are quite simple, and that is why many people do their own repairs to their carts.

However, you will want to make sure that the people who are working on your golf cart are adequately trained.

Of course, there will be young helpers and mechanics that are new at any shop, but you need to trust in the quality of work that is done.

Simple problems can turn into big problems if employees and workers are not adequately trained.

A great way to see if a golf shop knows what they are doing is to ask some questions when you call in to report a problem.

Tell them about the sound you are hearing or the way the cart is acting.

If they say something like, “ok, that could be the rear axle or sounds like a solenoid,” then they likely know what they are doing.

If they seemed confused or overwhelmed by your request, you might want to try another golf cart repair shop.

 

Convenience

Sometimes golf carts are more challenging to bring in for repairs than cars.

If your golf cart repair shop is not in your neighborhood, you may need to have your cart towed.

There will be a cost involved with towing.

Another option is to have a mobile golf cart technician to come to your house.

You will want to see how a golf cart repair shop makes things more convenient for you.

Do they come and pick up your cart and return it?

Will they inspect the cart at your house and complete a simple fix right in your garage?

Of course, you will likely have to pay for some of these conveniences, and you will want to check the pricing.

If it costs $100 just to tow the cart in for an inspection, that cost should be shared with you.

Another thing to consider is if they give you a rental to use while your cart is in the shop.

If they need to keep your cart for a few hours, this won’t be a problem.

However, if you need repairs that will last several weeks, you are likely going to need a rental golf cart.

Try and get some pricing on this before signing up.

Some golf cart repair shops will offer very fair cart rental pricing, but others will charge like they would for a vacationer coming to town.

 

Types Of Carts Serviced

Unlike cars, there are not that many golf cart manufacturers.

Your major manufacturers are going to be EZ Go, Club Car, and Yamaha.

Make sure that the golf cart repair shop that you are going to can service the type of cart that you have.

They will have the parts in stock and be able to make changes to your golf cart much quicker than a shop that doesn’t specialize in your type of cart.

 

Customer Approval

There is nothing more disappointing than dropping your cart off for repair and getting a call saying its all set.

As a cart owner, you are probably wondering many things.

What was wrong with it?

What did you do to fix it?

What will this cost me?

Why didn’t you ask for my approval?

This is a terrible practice that some golf cart repair shops and car repair shops will do.

Customers need to know how much their repairs cost so they can decide if its something they want to do.

If your golf cart isn’t working because it needs a new $10.00 cable, that is fine.

However, if your golf cart isn’t working because it needs $800 batteries, that should be approved with you first.

Golf carts sometimes make sense to repair, and other times they make sense to the trash and get another one.

Customers should be provided with all the facts necessary to be able to make these decisions for themselves.

 

Services Offered

Not that you will always need every service a repair shop offers, it is good to know what they can do.

Do they offer inspections or routine care?

Do they only offer major fixes?

Do they only replace batteries?

Truthfully if you think golf cart ownership is going to be a part of your future, it is best to establish a relationship with a local shop.

You will want them to get to know you and your cart.

This way, when issues come up, you have a reliable and trustworthy source.

Finding a golf cart repair shop with a wide range of services offered is quite essential.

 

Here are a few of the most important things you will want to make sure a golf cart repair shop can provide.

• Brakes- cleaning and adjusting
• Adjust steering
• Check fluids and top off
• Clean battery connections
• Replace batteries
• Test batteries
• Charger testing
• Connection testing
• Belt work, testing belts, replacing belts
• Cart detailing
• Check and change all filters
• Tire pressure, tire replacement, tire repair
• Check oil levels, oil changes
• Engine replacement
• Engine rebuild
• Cart customizations
• Bodywork

 

Custom Golf Cart

A large trend in golf cart ownership is making changes to your golf cart.

These changes go beyond simple things like new windshields or tires.

People are wrapping their carts with coverings, adding LED lights, adding adaptors to hold coolers or other parts.

There are hundreds of customizations now available for golf carts.

Some golf cart repair shops are willing and able to help with these, and some will not want to deal with it.

Some of the customizations require electrical work that individual golf cart repair shops do not specialize in.

Try to find a place that will help with customizations because they are only going to get more and more popular as time goes on.

 

Timing

Don’t be afraid to ask a golf cart repair shop how long it will take to get your cart diagnosed and back to you.

Sometimes it may be just a day, and other times it could be a few weeks.

If cart repair shops are bustling, and you may be without your cart for a long time.

 

Parts

A repair to your golf cart is only as good as the parts that were used to complete the repair.

Find out if your golf cart repair shop is using original parts or aftermarket parts.

Some aftermarket parts are just as good as the original parts, but you should be aware of what is being put in your cart.

A good repair shop will let you know which parts they are adding to your golf cart so that you are aware.

If your cart is older, the original parts may not have availability.

 

Warranty

Golf cart repair shops should offer a warranty on the work that they complete.

If they say they fixed your brakes on your cart and you pull out, and your brakes still don’t work, this is a problem.

Make sure you find out what their policies are on warranty work.

Warranty will come into play both on the parts themselves and on the labor.

Most shops should offer at least a one year warranty on all the parts that are replaced or repaired.

 

New and Used Golf Carts

Some golf cart repair shops will also sell new and used golf carts.

Although this is not a necessity when you choose a golf cart repair shop, it can be beneficial if they also sell carts.

If you happen to have an issue with your cart that doesn’t make sense to repair, you can compare the costs of a new option.

Depending on the age of your cart, you may have to start thinking about replacing your cart.

Sometimes a golf cart repair shop will give you some money for your cart, and they will use the parts.

That money can then be applied towards purchasing one of their new or rebuilt carts.

Sometimes when you work with one business, you will end up getting a better deal.

The golf cart repair shop knows they will get your business again when you have to repair or update the new cart you are purchasing.

They will likely consider this when working on your pricing.

 

Conclusion

Although it can be challenging to find a good golf cart repair shop, once you do, you can stick with them for many years.

Try to establish a relationship with the staff and employees.

Golf carts are always going to require repair and maintenance, so you will likely be using their services several times a year.

Try to ask your friends who own golf carts who they are using.

Check Facebook and google for reviews of individual repair shops.

If you hear horror stories about being overcharged or not properly fixing issues, take these as warning signs, and make sure you find a reputable business.