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Finding A Golf Cart Rental Near Me
Renting a golf cart is useful for special events, such as weddings or family reunions, and it is much cheaper than buying a cart.
You may find that there are a handful of different companies that rent golf carts, and you aren’t sure how they differ or what services that they provide.
Thankfully, there are a handful of simple questions that you can ask which can streamline this process and make it simpler for you to understand.
The following information should make it easier for you to fine tune the options available to you, narrow down your search to a handful of providers, and choose a golf cart rental company that has your best needs in mind.
Questions to Ask When Trying to Rent Golf Cart Near You
When you are researching the different golf cart rental options available near you, it is important to know a handful of questions that you can ask them or yourself to get the best results.
These questions have been carefully chosen to make it easier for you to learn as much as possible about a golf cart rental professional and the services that they have to provide you and other individuals.
You may want to buy a pad of paper and some pens or pencils to take notes while you talk to these rental professionals, as they may reveal a lot about themselves accidentally during the conversation.
For instance, some golf cart rental companies may reveal that they have had troubles in the past by referring to “incidents” in a vague and ominous way, and if this happens, you should take note of it.
Also, make sure that you pay attention to how the golf cart rental technician reacts to your questions, gauging their body language, tone of voice, and choice of words in this situation.
You may find that the words a technician says are positive and seem reassuring, but their body language is tense and their vocal tone seems defensive or uncertain underneath your questioning.
It is probably a good idea to talk to a handful of different people at the dealership as well because they often hire the person with the best people skills to handle difficult customer interaction.
Idly ask some of these questions to a handful of different people throughout the company, seeing how they react to them.
You might end up getting a surprising read from some people.
For instance, the customer service representative may be good at feeding you a positive narrative, but technicians who work on the carts may be more open to “spilling the beans” about any issues.
Try to avoid seeming like you are prying into the business operation when you ask your questions.
Ingratiate yourself to the workers first to make it more likely that they will open up to you about things.
Lastly, don’t take too long to ask these questions.
You don’t exactly need to become a private detective here, but you should instead get a good idea of what to expect with a few basic questions.
If you pursue these questions with a little persistence and a lot of personal charm, you’ll find out what you need to know in no time and make it easier to find a cart rental company that meets your needs.
1. What is Your Reputation Among Cart Renters?
When talking to a cart rental company, don’t be afraid to ask them right away what kind of reputation they have with their customers.
A good rental business will take the time to address this question and provide you with information that will prove that they are worth your time as a business.
If a rental company is not willing to discuss their reputation with you or share reviews, then you should do some digging on your own.
Seek out websites that provide reviews of this company and see what customers have to say about their work.
Read through all of the reviews, even the negative ones, to get an idea of what they may do if you run into trouble.
You may be surprised to find that many businesses respond to these negative comments to address issues, which makes it easier to gauge their value and respect for their customers.
2. How Long Have You Been Renting Carts?
Ask your rental company how long they have been in operation to get an idea of their overall level of success as a business.
A newer company isn’t necessarily not worth your time, per se, but a business that is more established and which has lasted a few decades will have a proven record of success.
Now, that success may not necessarily be built on providing high-quality service because many companies provide questionable service levels but remain open.
That said, you can still get a good idea of the adaptability of a rental company based on how long they have been open, as many will have likely survived a handful of recessions and depression.
You may also find that these rental companies have seen a large number of different changes in cart design, making it easier for them to pick and choose among the carts that they rent to you.
Overall, it is often the best idea to balance the quality of a business’s work alongside how long they have been in operation.
Doing so will make it easier for you to make a rental choice and will provide you with a stronger and more consistent level of cart operation if you choose a professional who is more trustworthy.
3. What Are Your Rental Fees?
This question is probably one of the most obvious questions that you can ask a rental company, but it is critical, nonetheless.
Typically, you need to make sure that you get a full understanding of how much the company charges for renting carts.
Do they charge by the hour or day, or do they focus mostly on the amount of mileage that you plan on utilizing?
How much do different cart models vary in cost when you rent them, and what kind of fees may apply to higher-end models?
If possible, get a printout explaining all of these differences, showing the different rental rates between golf carts provided.
Look over all of these costs and rental fees and talk to the cart company about any way that you can reduce these prices.
They may be willing to work with you in decreasing the amount of money that they charge, depending on various factors.
Other companies may not be willing to haggle their prices, though, which may be interpreted in a handful of ways.
You may find that those with flat rates provide a better and more consistent level of service or are less adaptable to your needs.
Likewise, you may find that companies that haggle are either more flexible to your needs or a bit more desperate to get your business.
You’ll need to ask a few more questions before you can get a grasp on the overall value and quality of your rental company.
4. Are There Extra Charges I Should Know?
Like any rental company, a golf cart renter may have a large number of hidden fees and extra charges and expenses which you need to make sure you fully understand.
A failure to grasp the extent of these costs may end up triggering difficulties with your renting situation that can be very hard to manage.
For example, some companies may charge you fees for “maintenance” based on what they expect may happen to a cart or a flat fee that applies to all carts, regardless of damage.
Others may pay you for charging the cart or refueling a gas-powered cart, depending on how you bring it back to the rental company.
Ask these rental professionals to break down all of the costs that you can expect to accrue when you are renting their cart.
Most will do so, even if grudgingly, and are required by law to be honest and transparent with you if you ask.
Others may try to obscure these fees or charges with complex legal language that is difficult for you to fully understand.
A good rule of thumb: if you cannot understand the contract that the rental company is asking you to sign, then you either need it explained to you in more depth, or you should not sign it.
5. Do You Punish Riders for Excessive Mileage?
Make sure that you ask the rental company about their mileage situation, as most golf cart renters will have a limitation on the number of miles you can drive a cart.
Often, they will address this with you before you rent and give you a good idea of what kind of penalty you may accrue if you go over that mileage.
Typically, you’re going to be asked to pay a fee based on the miles you went over this limit, such as paying 10 to 50 cents per mile.
Try to find a cart rental company that doesn’t charge as much and see if you can’t get some to work down to a lower level.
Many companies are willing to haggle on this amount if you pay a little bit more on the rental fee or pay for extra mileage.
Make sure that they are willing to break down which of these options will end up costing you more money.
If they aren’t willing to address your concerns and engage with you on this topic, they are trying to hide something and may be unwilling to work with you in general.
Ask yourself if you want to deal with this kind of attitude before you begin to ensure that you choose a rental professional you can trust.
6. How Many Cart Models Do You Rent?
This question is another that may seem obvious, but it is something that you shouldn’t ignore when you’re choosing a golf cart rental company.
A business that provides you with a broad array of different cart models is one that you can trust because they’ll have what you need.
For instance, you may find that some dealers work only with a certain manufacturer and not with others you may like.
This limitation can be somewhat frustrating but understandable because they may have a limited number of potential licensing options.
Others may work with multiple manufacturers but have only a handful of carts from each, which is a common compromise for many.
In this scenario, you need to ask yourself if it is more important for you to rent from multiple manufacturers or if you want a broader range of carts from one company.
For instance, if you were to work with a business that specialized in E-Z-GO cart rental, you’d have more E-Z-GO options than you would if you worked with somebody who also rented Yamaha and Club Car.
Other Questions to Ask
The questions mentioned above are the most important things that you can ask a golf cart rental company, but they are far from the only things that need to be clarified.
A few more questions you may want to ask your cart dealer include the following simple clarification points:
- Is Your Customer Service Strong? Good customer service is more important than you may think, as it can help you manage a myriad of problems that you may otherwise not be able to handle, such as repair issues with your cart, problems with cart financing, and answering common cart rental questions.
- Do You Have Licenses for Your Carts? Make sure that all golf carts you rent have some kind of license. What we mean by this is that the owners have properly registered them, if needed in your state, and they are fully up to code and inspected by professionals whom you can trust.
- What Manufacturers Do You Work With? Some dealers may focus on one manufacturer, while others work with many. Make sure that the rental company with which you work deals with the cart company you want to rent from and has the model that works for your carting needs.
- How Do You Maintain Your Carts? Make sure that you fully understand the maintenance process of your cart rental company, asking them about how they handle common accident problems, and whether or not they insure all of the carts that they rent out to people like you.
By the time you are done asking most of these questions, you should have a pretty good idea of whether or not you can trust your cart rental company.
If you still feel uncertain, you may want to ask a few more questions that are not indicated here, as you may have a handful that you want to ask to clarify any confusing elements of your rental.
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